Assistant secure remote manager | Software for secure remote access, management and administration

What is Assistant Secure Remote Manager?

The Assistant secure remote manager system is designed for the organization of secure remote access, managenet and administration of workstations and servers within a secure local network or via the internet

Access to information stored and applications installed on remote PC

PC’s and server’s remote management and technical support

Organize your own secure administration and technical support service

Key features

REMOTE SCREEN CONTROL

Viewing the remote computer’s screen
Hot keys support
Synchronous clipboard and Drag-and-Drop
Remote PC’s control takeover
Group access to remote computer
Multi-monitor system support
Lock input devices
Access to multiple remote computers at one time
Sound transfer

COMMUNICATIONS

Text, audio and video chat
Graphic notes on remote screen

SETTING UP AND INTERACTING WITH REMOTE PC (without control takeover)

File manager
Registry editor
Task manager
Device manager
Command line
Power management
Wake-On-LAN
Remote printing
Forwarding a TCP tunnel to a remote device
Forwarding USB tokens for use on a remote device

MULTI-PLATFORM SUPPORT

Support for Windows, Linux, Android and MacOS kernel-based operating systems

NETWORK TOPOLOGY INDEPENDENT

Connect via firewalls, proxy servers and NAT.
To allow devices to communicate remotely, all it takes is access to the Internet or an ASSISTANT server.

TRAFFIC OPTIMIZATION

State-of-the-art compression algorithms to reduce the load on the communication channel. The quality of transmitted image can be adjusted depending on the data link quality

SMOOTH OPERATION

Geographically distributed ASSISTANT servers.
Scalability option for load balancing and increased rate of fail-safe operation

TECHNOLOGIES

ADVANTAGES

ROBUSTNESS

Automatic system recovery. Alerts to administrators in case of system malfunction

ON-PREMISES SOLUTION

Your own ASSISTANT server providing connections to devices in your organization within one or multiple closed LANs or over the Internet

BUILT-IN HELPDESK

Integrated functionality for receiving and processing support requests

ADMINISTRATION

Integration with directory domains. Search for computers on the local network. Maintenance of a list of computers with the option of grouping them together. Inventory

COMPREHENSIVE LOGGING

Maintaining detailed logs with the possibility of centralized storage on the ASSISTANT servers